If you are ever dissatisfied with one of our products, have a question, return, or need us for any other reason, please contact us and we’ll make it right. SEVR broadheads carry a limited-lifetime warranty against manufacturer defects and workmanship. SEVR will repair or replace qualifying items at our discretion.
RETURNS AND EXCHANGES
If you need to return or exchange a product, no problem. We are happy to help! Any new, unused and unaltered items may be returned or exchanged for a refund within 30 days after you’ve received your order. Items returned after 30 days will receive store credit only. All returns or exchanges must be pre-authorized by SEVR by doing the following:
1.) Make sure the product is unused, unaltered and in it’s original condition and packaging. SEVR will not accept returns or exchanges for used items. Product must be returned in the original, unused, unaltered condition, and in its original packaging.
2.) Request a return number (RMA) by completing and submitting the RETURN NUMBER (RMA) REQUEST FORM on the right side of this page.
3.) Wait for a confirmation email from SEVR Customer Service. This email will contain the return number (RMA) you requested. The return number (RMA) must be included with your return, either as an email printed and placed inside the return package, or written on the outside of your return package.
4.) Ship the product back to SEVR for processing. Please make sure to include the return number (RMA) on the attention line as shown below:
SEVR Broadheads – Returns Department
ATTN: RMA #________________
5040 Harold Gatty Drive
SLC, UT 84116
Please allow 3–5 business days to process a return after it arrives at our distribution center. You’ll receive an email confirmation when your return has been received.
For exchanges, we recommend that you place a new order on the SEVR website immediately. By doing so, you’ll get your new product quickly while we process the refund for the returned product.
If you feel that your item has a warranty issue, we want to make it right. Please contact our Warranty Department at firstname.lastname@example.org and one of our team members will contact you.
Thank you for choosing SEVR!
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY SEVR ON AN “AS IS” AND “AS AVAILABLE” BASIS. SEVR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SEVR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY FOR A PARTICULAR PURPOSE. SEVR DOES NOT WARRANT THAT THIS SITE, ITS SERVERS OR E-MAIL SENT FROM SEVRBROADHEADS.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN NO EVENT WILL SEVR OR ITS OWNERS, SHAREHOLDERS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS BE LIABLE FOR LOST PROFITS OR ANY OTHER DAMAGES, INCLUDING WITHOUT LIMITATION ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF, BASED ON, OR RESULTING FROM THIS CONTRACT OR ARISING FROM OR CONNECTED IN ANY WAY WITH YOUR USE OF OR INABILITY TO USE THIS SITE OR ANY OF OUR SERVICES, OR FOR ANY CLAIM BY ANY OTHER PARTY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THESE LIMITATIONS AND EXCLUSIONS APPLY WITHOUT REGARD TO WHETHER THE DAMAGES ARISE FROM (1) BREACH OF CONTRACT, (2) BREACH OF WARRANTY, (3) NEGLIGENCE, OR (4) ANY OTHER CAUSE OF ACTION, TO THE EXTENT SUCH EXCLUSION AND LIMITATIONS ARE NOT PROHIBITED BY APPLICABLE LAW. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
RETURN NUMBER (RMA) REQUEST FORM
To receive a Return Number (RMA), please complete the following form. The SEVR Order Number and Item Part Number may be found on your pack slip or in the “MY ACCOUNT” section of the SEVR Web Site.